Shipping Information

Shipping Information

📦

Shipping Cost

Flat-Rate Overnight Shipping
$39
Retail orders over $375
Ship Free

Wholesale orders are not eligible for free shipping.

🛒 How to add items to an Existing Order

You may add additional items to an existing order as long as the original order has not already shipped.

1. Add the additional items to your cart. Choose the desired shipping arrival date.
2. Select checkout button.
3. Select the shipping tab.
4. Enter discount code AddtoOrder
The discount code will remove the shipping charge. If the combined retail total of all open orders reaches $375, we will refund the shipping charge from the first order.

✈️ Shipping Method

All livestock ships via FedEx Priority Overnight without a required signature. Standard delivery is generally by 10:30 a.m., or by noon in some rural areas.

Orders are typically packed between noon and 4:00 p.m.

Corals are double-bagged using 3-mil poly bags.
Corals are protected using custom laser-cut impact-protection cups from Tidal Guard.
Bags are packed inside a solid EPS foam cooler approximately 1.5 inches thick.
40-hour heat packs or ice packs are included when needed.

🚚 Shipping Schedule

Shipping occurs Monday through Thursday. Orders placed by 2:00 p.m. Eastern ship the same day.

I can often accommodate same-day shipping for orders placed after 2:00 p.m, but it is not guaranteed.

Ordered
Ships
Arrives
Mon
Mon
Tue
Tue
Tue
Wed
Wed
Wed
Thu
Thu
Thu
Fri
Fri
Mon
Tue
Sat
Mon
Tue
Sun
Mon
Tue

This schedule may change when FedEx is closed or severe weather affects transit.

📍 Local Pickup

Same-day curbside pickup is available from noon to 8:00 p.m. 

Select Local Pickup during checkout.

Pickup address
4141 Coury Lane
Dayton, OH 45424

🏠 Inside Browsing

Lazy's Coral House doesn’t offer inside browsing.

🌦️ Weather & Shipping Delays

100% of the time we check your weather for arrival day, the routing hubs weather for early morning and our weather for shipping day.  If reported delays or severe weather could affect the shipping route from Dayton, Ohio to your location, I will contact you to discuss a shipping date that provides the best chance for an on-time arrival.

Potential concerns include heavy winds, extreme heat or cold, and major storms. High winds are one of the most common causes of delayed aircraft departures and arrivals.

✅ Guarantee

If there is a delay while in transit we know about it. Most of the time all we can do is observe. If a shipping delay causes a coral loss on a retail order, we have you covered for the cost of the coral. When I see other retailer’s that have a clause not to cover loss from shipping delays due to unforeseen circumstances  beyond your control, that is just crazy to me.

Shipping delays actually rarely result in a loss. Occasionally, a package may arrive in the afternoon, evening or even the next day. Corals will arrive colder or warmer than expected and may require additional floating time to gradually reach the aquarium's temperature.

Important: If a coral arrives dead or poor condition, please contact me promptly and provide clear photos. Text 937-344-3956 

If an  loss occurs, we will provide either a suitable replacement or store credit.

⚠️ Exceptions

The live-arrival guarantee does not apply when a significant and avoidable shipping risk is accepted by the customer.

Orders delivered to a business are not covered if no one is present to accept the package. FedEx will not leave a package at an unattended business as they do at a residence. FedEx delivery times are not guaranteed. Packages may arrive before or after the business's normal operating hours. They will take the shipment back to the hub and not re-attempt delivery until the next day. 
Shipping between Thanksgiving and New Year's Day is not covered because significant carrier delays are common during this period. I will ship during this time upon request, but I do not recommend it.

📅 Saturday Delivery

Saturday arrival is not offered because FedEx operates with reduced staffing and has fewer resources available to address delivery problems.

Saturday delivery may be arranged upon request, but it will not be covered by the shipping guarantee because there is a higher probability of a delay. Saturday deliveries have a fedex surcharge applied to the order of $25.

🏷️ Wholesale Orders

Wholesale orders are not covered for livestock losses caused by shipping delays.

Wholesale customers are encouraged to provide a FedEx shipping label from their own account. This allows the customer to work directly with their FedEx account representative if a significant delay affects the health of the coral.

Still Have a Question?

Send me a text and I will be happy to help.

💬 Text Brian