Shipping Information
Shipping Information
Shipping Cost
Wholesale orders are not eligible for free shipping.
🛒 How to add items to an Existing Order
You may add additional items to an existing order as long as the original order has not already shipped. If you login the website it will automatically detect your open orders and add this coupon code for you. If that doesn’t work then you can follow these steps.
✈️ Shipping Method
All livestock ships via FedEx Priority Overnight without a required signature. Standard delivery is generally by 10:30 a.m., or by noon in some rural areas.
The day before arrival orders are typically packed between noon and 3:00 p.m. If you have multiple orders, we will see all of them and ship together in one box
🚚 Shipping Schedule
Shipping occurs Monday through Thursday. Orders placed by 2:00pm eastern can ship the same day Monday - Thursday. On the cart page select when you want to receive your order. We 100% of the time fulfill the orders and ship them to accommodate the day you have chosen. We never miss so rest assure if you pick a date it will arrive on that date.
This schedule may change when FedEx is closed or severe weather affects transit.
📍 Local Pickup
Same-day curbside pickup is available from noon to 8:00 p.m.
On the cart page, you will be able to select your pick up day and time.
4141 Coury Lane
Dayton, OH 45424
🏠 Inside Browsing
Lazy's Coral House doesn’t offer inside browsing.
🌦️ Weather & Shipping Delays
100% of the time we check your weather for arrival day, the routing airport hubs weather for early morning and our weather for shipping day. If reported delays or severe weather could affect the shipping route from Dayton, Ohio to your location we will see that. I will contact you to discuss a shipping date that provides the best chance for an on-time arrival.
Potential concerns include heavy winds, extreme heat (greater the 100f) or cold (less then 10f) or high winds at the airport it routes through. High winds are one of the most common causes of delayed aircraft departures and arrivals.
✅ Guarantee
If there is a delay while in transit we know about it. Most of the time all we can do is observe. If a shipping delay causes a coral loss on a retail order, we have you covered for the cost of the coral. When I see other retailer’s that have a clause not to cover loss from shipping delays due to unforeseen circumstances beyond your control, that is just crazy to me.
Shipping delays actually rarely result in a loss. Occasionally, a package may arrive in the afternoon, evening or even the next day. Corals will arrive colder or warmer than expected and may require additional floating time to gradually reach the aquarium's temperature.
If an loss occurs, we will provide either a suitable replacement or store credit.
⚠️ Exceptions
The live-arrival guarantee does not apply if:
📅 Saturday Delivery
Saturday arrival is not offered because FedEx operates with reduced staffing and has fewer resources available to address delivery problems.
Saturday delivery may be arranged upon request, but it will not be covered by the shipping guarantee because there is a higher probability of a delay. Saturday deliveries have a fedex surcharge applied to the order of $25.
🏷️ Wholesale Orders
Wholesale orders are not covered for livestock losses caused by shipping delays.
Wholesale customers are encouraged to provide a FedEx shipping label from their own account. This allows the customer to work directly with their FedEx account representative if a significant delay affects the health of the coral.