Shipping is a flat rate of $49. Orders greater than $375 ship free. If you already have an open order and are adding to it use the discount code AddtoOrder so the website does not double charge for shipping. If combined total of orders before shipping is $375. I will refund shipping charge from first order. Wholesale orders are not eligible for free shipping 

All livestock ships via UPS, Next Day Air AM delivery. This is 10:30am or noon in rural areas. Order are packed 1pm - 4pm and UPS picks up at 5:00pm. Corals are double bagged (6mil poly) and are impact protected by custom made laser cut cups. Then they are packed into a 1.5” thick solid EPS Foam coolers which sits inside of a corrugated box. 40hr heat packs or ice packs are used as needed. 

Shipping Schedule

Shipping occurs Monday - Thursday. Orders placed by 3pm eastern ship same day. Even after 3pm I can usually accommodate a same day shipping. If you would like me to hold your order for a future ship date you can add that to notes at checkout. Bellow is the shipping schedule unless UPS is closed.  Then the shipment goes out on the following day. UPS holiday schedule can be found here.

If reported delays due to inclement weather (heavy winds)  in the shipping route from Dayton, Ohio to you; I will contact you to work out a shipping date that gives the best chance for a on-time arrival. Winds cause plane departure/arrival delays.

If a loss occurs in shipping for retail orders I have you covered. When I see other retailer’s that have a clause not to cover loss from shipping delays due to unforeseen circumstances  beyond your control, that is just crazy to me. A late package doesn’t mean there will be a loss. We pack orders to be able to sustain two day transit time; just in case. Due to the current shipping pressure on UPS on occasion it doesn’t arrive until afternoon or evening. Corals may arrive colder or warmer due to a delay and will need a bit of extra float time to come up to temperature.

Exceptions to guarantee:

If we identify something significant that could impact the transit of package. For example If I contact you due to excessive heat/cold/wind/storms and recommend holding the order until a better day however you request I ship anyway. I have no problem doing that but if there was a loss due to a delay or excessive temperatures I can’t guarantee it because that was expected.