Shipping, Contact Info and Everything Else

Lazy's Coral House is an aquaculture facility in South West Ohio specializing in colorful, hardy captive grown live coral and exceptional service 

Contact Information

If you have any questions my preferred method of contact is Text Message. 937-344-3956. My name is Brian; nickname Lazy.

Local Pickup

Same day curbside pickup is available from noon-6pm with advanced notice. Choose Local Pickup option at checkout. Pickup address is 4141 Coury ln. Dayton, Oh. 45424.

Inside Browsing

Lazys Coral House is closed to public

Shipping Cost

Shipping is a flat rate of $35. Orders greater than $375 ship free. 

Adding additional items to an order

If you already have an open order that has not already shipped and you would like to add items to it you can by:

Add your additional items to your cart. Select checkout. On the next page pick shipping (do not select local pickup) and use discount code AddtoOrder.  This will trigger website to remove shiijt cost. If combined total of all orders reach $375. I will refund shipping charge from first order. Wholesale orders are not eligible for free shipping 

Shipping Method

All livestock ships via FedEx Priority Overnight. This is 10:30am or noon in rural areas. Orders are packed between noon and 3pm. Corals are double bagged (3mil poly) and are impact protected by custom made laser cut cups from Tidal Guard. Then they are packed into a 1.5” thick solid EPS Foam coolers which sits inside of a corrugated box. 40hr heat packs or ice packs are used as needed.



Shipping Schedule

Shipping occurs Monday - Thursday. Orders placed by 3pm eastern typically ship same day. Even after 3pm I can usually accommodate a same day shipping. If you would like me to hold your order for a future ship date you can add that to notes at checkout. Below is the shipping schedule unless fedex is closed .

Order Ships Delivers
Mon Mon Tue
Tue Tue Wed
Wed Wed Thu
Thu Thu Fri
Fri Mon Tue
Sat Mon Tue
Sun Mon Tue
Weather

If reported delays due to inclement weather (heavy winds, high heat/cold or major storm)  in the shipping route from Dayton, Ohio to you; I will contact you to work out a shipping date that gives the best chance for a on-time arrival. High winds is the most common cause of plane departure/arrival delays.

Guarantee

If a loss occurs in shipping for retail orders I have you covered for cost of coral. When I see other retailer’s that have a clause not to cover loss from shipping delays due to unforeseen circumstances  beyond your control, that is just crazy to me. A late package doesn’t mean there will be a loss. On occasion shipments does not arrive until afternoon or evening. Corals may arrive colder or warmer due to a delay and will need a bit of extra float time to come up to temperature. If there is a dead on arrival don’t throw out the coral or packaging. I may provide a return label depending on circumstances.

If a loss occurs we will select a suitable replacement or store credit.

Exceptions to guarantee:

If we identify something significant that could impact the transit of your package. For example If I contact you due to excessive heat/cold/wind/storms and recommend holding the order until a better day however you request I ship anyway. I have no problem doing that but if there was a loss due to a delay or excessive temperatures I can’t guarantee it because that was expected.

Also not covered; if you request your order to be delivered to a business and the business doesn’t have someone present at time of delivery fedex will not leave the package like they do for residential deliveries. Keep in mind FedEx does not always deliver on time and may arrive after or before business hours.

Shipping that occurs from Thanksgiving to New Year is not covered due to significant delays that always occur. We will ship your order during that time if you request us to however I don’t recommend it.

Saturday Delivery

We don’t offer Saturday arrival because fedex has a skeleton crew for delivery and they are not staffed to deal with any issue. If you require a Saturday I will ship however it won’t be covered by LCH shipping guarantee and there is a high probability of a delay.

Wholesale Orders

Wholesale orders are not covered for loss due to shipping delays. We recommend that you provide us with a FedEx label from your account with insurance so that you can work directly with your account manager for a refund should a significant delay affect the corals health.